Housing complaints

For complaints about:

  • Allocating housing and housing register
  • Domestic energy efficiency
  • Homelessness
  • Housing advice
  • Housing grants
  • Residential environmental health, including noise and pest control
  • Supported housing

Contact Housing

Postal address

Civic Centre
44 York Street
Twickenham,
TW1 3BZ

Telephone: 020 8891 7409
Email: housing.complaints@richmond.gov.uk

The Council does not own any Council houses. If you wish to make a complaint related to housing formerly owned by the Council, please contact the Richmond Housing Partnership.

Contact the Richmond Housing Partnership

Postal address

2nd Floor, Premier House
52 London Road
Twickenham,
TW1 3RS

Telephone: 020 8404 5500
Fax: 020 8404 5506
Website: www.rhp.org.uk