Education, Children's and Cultural Services complaints
You should make a complaint to Education, Children's and Cultural Services if you are unhappy about:
- arts
- early years services
- education welfare service
- educational psychology service
- libraries
- pupil finance
- school admissions
- school inspection and advisory service
- special educational needs support
- sports and fitness services
- youth services
If you have a complaint about a school or academy, please complain direct to the headteacher. This leaflet
(pdf, 1420KB) explains the process.
If you have a complaint about a sports centre, please complain direct to the centre manager.
Contact
Postal address
Education, Children's and Cultural Services
Civic Centre
44 York Street
Twickenham
TW1 3BZ
Email: csc@richmond.gov.uk
Children's social services
- child protection
- fostering and adoption services
- looked after children
- services for children with disabilities
- children leaving care
Children’s social services have a separate complaints procedure and leaflet. For more information, please contact:
The Corporate Complaints Manager
020 8891 7937