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  • Complaints procedure
    • Who do I complain to?
    • Do you use this procedure for all complaints?
    • Getting help to make a complaint
    • How do you make sure everyone is treated fairly?
    • What do you do with the information I provide?
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Who do I complain to?

If you're not sure who to contact you can:

  • Visit any council office where our staff will help you
  • Ring our switchboard on 08456 122 660
  • See the Services A to Z pages; or
  • Refer to the lists below to find the right department or service
  • Chief Executive's Office
  • Children's Services and Culture
  • Environment
  • Housing
  • Legal and Electoral Services
  • Revenues and Benefits
  • Adult and Community Services

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http://www.richmond.gov.uk/who_do_i_complain_to
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Updated 19 October 2009