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  • Complaints procedure
    • Who do I complain to?
    • Do you use this procedure for all complaints?
    • Getting help to make a complaint
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    • What do you do with the information I provide?
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Who do I complain to?

If you are not sure who to contact, you can:

  • visit any Council office where our staff will help you
  • ring our contact centre on 08456 122 660
  • email our contact centre at customer.services@richmond.gov.uk
  • see the A to Z pages or
  • refer to the lists below to find the right department or service
  • Chief Executive's Office
  • Education, Children's and Cultural Services
  • Environment
  • Housing
  • Electoral Services
  • Revenues and Benefits
  • Adult and Community Services

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http://www.richmond.gov.uk/who_do_i_complain_to
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Updated 1 April 2011