How to pay a Sundry Invoice

The Council sends out invoices for a wide range of different services. These can all be paid online using the payment category called ‘Sundry Invoices’.

Before you pay

Make sure you have the invoice

You will be asked to enter an Account Number, which is your ‘Customer Number’ followed by your ‘Invoice Number’ without any spaces between. These numbers are shown on the front of your invoice.

You have the address details

You will then be asked to enter the name and address to which the invoice relates, and the amount you want to pay.

If you wish to pay more than one invoice, or also make a payment for another service, you can do this by adding to your ‘basket’.

Make sure you have your credit or debit card

By continuing to the further pages, you will be asked to enter your card details. Your card details will then be authorised online.

If you wish to receive a payment acknowledgement, you will need to provide an email address

Following successful authorisation, you will be provided with a payment reference number, which you should keep for your records.

Make a payment

You can pay a Sundry Invoice from the Payments Online page, from the 'You can make a payment online here’ link.

Contact the Cash Office

If you require any further details or have any questions about payments online, please contact the Cash Office.

Email: cashoffice@richmond.gov.uk