Make a payment online
We offer a 24 hour secure internet payments service which you can make a variety of payments using most major credit or debit cards (please note we do not accept Diners Card or American Express).
What can you pay online
You can make an online payment for things such as Council Tax, Business Rates, parking and bus lane fines, Sundry Invoices, Housing Benefit overpayments, Richmond mortgages and temporary accommodation rents.
What else you can pay online
- Make planning applications and pay online at the Planning Portal.
- Order and pay online for a green waste garden container.
- Order and pay online for green waste sacks.
- Order and pay online for a bulky waste collection.
- Order and pay online for a fridge or freezer collection.
- Order and pay online for food waste liners.
- Book tickets and pay online for arts events.
- Buy or renew a Leisure card online.
Extra Payments Online security
We now provide added protection for internet payments made to us via security provided by Visa and MasterCard.
Customer feedback
We welcome both positive and negative customer feedback on the service we provide. If you wish to provide feedback please do so using our online feedback form.