To help us deliver high quality, good value services to the local community, we use a range of information to identify where we are performing well and where we need to make more progress.
Our Corporate Plan sets out our strategic priorities, how we plan to achieve these and how we measure progress in delivering them.
We use an overarching performance management framework to monitor our progress in detail.
We also regularly compare our own performance with other local authorities, so that we have a full understanding of how effectively we are delivering our services for our residents.
We publish quarterly reports that monitor how we are performing on our Corporate priorities:
The Overview and Scrutiny Committees regularly examine performance monitoring data that relates to their specific areas of focus. Find more details about each committee and its work:
As with all authorities, some of our services are regularly inspected by external organisations. There is also information available about non-Council controlled services in the local area, which may be of interest to residents.
If you have any queries about our performance, please contact us.
Corporate Performance team
44 York Street
Tel: 020 8831 6194
Updated: 28 March 2014