Business Rates survey results

The Business Rates department holds regular customer consultations and surveys in order to develop the service to meet the requirements of our customers. Consulting and engaging with our customers is essential to ensure that the service is developed,offers value for money for all and a robust revenue collection service.

The what's new in Revenues & Benefit page details the improvements and made changes that we have made as a result of these surveys.

Customer feedback

We welcome both positive and negative customer feedback on the services we provide. If you wish to provide feedback please do so using our online feedback form