Feedback about this website

We welcome your feedback

Please tell us what you think and complete our Website feedback form.

How we have used your feedback to improve the website

By analysing the feedback we found that some visitors were using the comments box to ask for information which they could not find.

As a result we added a new feature: Tell us what you are looking for. This helps us better understand the terms people use to search the website, and it helps us make adjustments to our search engine. We also check for missing or out-of-date information. These changes have improved the effectiveness of searches.

We asked for your views on ease of navigation, usefulness of information, helpfulness of design and for your overall impression. We have made changes in the light of your comments - and you have seen the improvements.

Overall perception of the website 2005-2008
  Excellent Very good Average Poor
2005/06 12% 24% 38% 26%
2006/07 18% 30% 36% 16%
2007/08 24% 32% 25% 19%

Contact the Corporate Web Team

If you have any questions or comments, please contact the Corporate Web Team.

The Corporate Web Team

Room 21
1st Floor
York House
Richmond Road
Twickenham
TW1 3AA

Telephone: 020 8831 6497
Email: web.team@richmond.gov.uk