What you think of our services

Your views on our services are the most important judgment we receive as a council. That is why there are a number of different ways for you to let us know your views and contribute to shaping future services.

Consultation pages

These pages detail how you can have your say and get involved in the community.

All in One survey

Last year the Council sent the All in One Survey to all households, inviting residents to identify what they liked best about their local area, what is important in making it a good place to live and what needs improving. Over 13,500 people responded, and following this the Council ran a series of village planning events, givingresidents the opportunity to hear the results of the survey and have their say on how their local area could be improved further.

The response to both the survey and the village planning events was very positive, highlighting the extent to which local people are committed to their local area and wish to express their views about how things are run. The results have provided the Council valuable insight into local priorities and ways to work with local people to shape how we deliver services in the future.

Contact the Community Engagement & Accountability Team

London Borough of Richmond upon Thames

Civic Centre,
44 York Street
Twickenham
TW1 3BZ

Email: corporateperformance@richmond.gov.uk

How to get to the Civic Centre.