Registration Services
- Births
- Deaths
- Marriages
- Civil Partnerships
- Renewal of Vows
- Naming Ceremonies
- Nationality Checking Service
- Citizenship
- Family History
- Certificates
Registration Services mission statement
"Providing excellent services that are innovative, inclusive and effective,to ensure the service is efficient, accountable and accessible to all citizens in Richmond borough"
People focus: We will deliver first class service to all citizens, regardless of age, gender, ethnicity, social background, disability or sexuality.
Working with others: Our continuous cohesion with other departments and partner agencies is crucial to delivering excellent customer services and providing one point of contact.
Valuing our staff: We encourage individuals to be confident, competent and caring; to be attentive to all needs and to strive to achieve standards of excellence.
Sustainable Development: To promote a sustainable, environmentally friendly council and borough and to improve quality of life for all current and future generations.
Contacting Registration Services and customer feedback
We welcome both positive and negative customer feedback on the services we provide. If you have any queries, please contact us.
The Register Office
1 Spring Terrace (corner of Mount Ararat/Paradise Roads)
Richmond
Surrey
TW9 1LW
Telephone: 020 8940 2853 or 020 8940 2651
Fax: 020 8940 8226
Email: registeroffice@richmond.gov.uk
A map of how to find Registration Services.
Office opening times
Monday, Tuesday, Thursday and Friday from 9.00am until 12noon and from 1.30pm until 4.00pm.
Wednesday from 9.00am until 12noon (We are closed on Wednesday afternoons.)
The office is not open on Bank Holidays.
You will need to make an appointment if you wish to register a birth, death, marriage or civil partnership.
Car parking
Multi-storey Car Park 70 yards along in Paradise Road. Metered parking in Mount Ararat Road and Paradise Road.
Disabled facilities
Wheelchair access is available via the garden entrance. There are suitable toilet facilities on the ground floor.If you are unable to climb stairs and you wish to register a birth, death or marriage, please contact us in advance so that a ground floor room can be arranged for you.