Finance and Performance
We are responsible for a range of services that aim to protect and enhance the special environment of Richmond Upon Thames and provide you with excellent customer services.
- Registration Services
We produce a yearly service plan that identifies our plans for improvements and sets out how we measure our performance.
Environment Finance and Performance mission statement
"Providing excellent services that are innovative, inclusive and effective,to ensure the service is efficient, accountable and accessible to all citizens in Richmond borough"
People focus: We will deliver first class service to all citizens, regardless of age, gender, ethnicity, social background, disability or sexuality.
Working with others: Our continuous cohesion with other departments and partner agencies is crucial to delivering excellent customer services and providing one point of contact.
Valuing our staff: We encourage individuals to be confident, competent and caring; to be attentive to all needs and to strive to achieve standards of excellence.
Sustainable Development: To promote a sustainable, environmentally friendly council and borough and to improve quality of life for all current and future generations.