Report a nuisance

We have a number of teams dealing with different types of nuisance. Please make sure you contact the right team.

Noisy neighbours / alleged nuisance from a domestic premises

If your complaint or enquiry concerns a noisy neighbour, or domestic nuisance including  bonfires, or domestic audible intruder alarms, please contact:

Neighbour Nuisance Officer

Civic Centre
44 York Street
Twickenham
TW1 3BZ

Telephone: 020 8891 7737
Fax: 020 8831 6404
Email: residentialeh@richmond.gov.uk

Commercial nuisance

If your complaint or enquiry concerns a problem arising from a commercial property or construction site (e.g construction noise , audible intruder alarms, smoke or bonfires), or from vehicle alarms, please contact:

Commercial Environmental Health Team

Civic Centre
44 York Street
Twickenham
TW1 3BZ

Telephone: 020 8891 7117
Email: commercialeh@richmond.gov.uk

Weekend service

The Council’s weekend noise service may be able to assist if the problem occurs on Friday or Saturday night between 10pm - 3am.

Telephone: 07944 038 495

General antisocial behaviour

If your enquiry relates to other types of general antisocial behaviour from a neighbour, please contact:

Community Safety Team

Telephone: 020 8891 7777
Email: community.safety@richmond.gov.uk

You can also contact your local police Safer Neighbourhood Team.