Council Tax summonses

We issue a summons when a Council Tax bill has not been paid. If a customer ignores their summons, we will ask Richmond Magistrates' Court to issue a liability order against them. The magistrates will order the customer to pay costs. More information is available from the Court Service web site.

A liability order is a legal document that gives the Council the power to;

  • take what the customer owes directly from their earnings, their Income Support or Job Seeker's Allowance (Income Based).
  • ask bailiffs to take some of the customer's valuables and sell them to pay off what they owe.
  • make a customer bankrupt.

More information

Contact us

Online: Make an enquiry
Telephone: 08456 122 660
Fax: 020 8891 7934

Our address:

The Civic Centre
44 York Street
Twickenham
TW1 3BZ

The opening hours of the Civic Centre are 9.00am to 5.15pm Monday to Thursday and 9.00am to 5.00pm Friday.

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