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Request

Subject: Telephony & Storage

Reference: LBR-FOI-00737

1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are currently in place b. When is your contract renewal date?

c. Who maintains your telephony system(s)?

d. Do you use Unified Communications or Collaboration tools , if so which ones?

2. Microsoft

a) What Microsoft 365 licence do you have across the business e.g. E3, E5

b) Which partner looks after your Microsoft tenant?

c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

3. Storage

a. Does your organisation use on-premise or cloud storage or both?

b. Please confirm the on-premise hardware manufacturer c. Please confirm your cloud storage provider d. What is your annual spend on cloud storage?

e. How do you back up your data and with who e.g. Backup as a Service

Response

Full Disclosure - 10 March 2023

1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are currently in place Mitel MX-One and MS TEAMS

b. When is your contract renewal date? 30th June 2024 for the MX-One Maintenance

c. Who maintains your telephony system(s)? Daisy Communications

d. Do you use Unified Communications or Collaboration tools , if so which ones? Microsoft TEAMs Voice and Netcall

2. Microsoft

a) What Microsoft 365 licence do you have across the business e.g. E3, E5

We are have E5, A5 and E3 M365 Licences

b) Which partner looks after your Microsoft tenant?

We manage our own tenancy, we use a reseller for licences.

c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

We host applications on premises, Azure public cloud and Vendor hosted systems.

3. Storage

a. Does your organisation use on-premise or cloud storage or both?

Both.

b. Please confirm the on-premise hardware manufacturer

Dell

c. Please confirm your cloud storage provider

AWS, SharePoint and Azure (Microsoft)

d. What is your annual spend on cloud storage?

M365 is used for File Storage.

Azure storage is used alongside IAAS.

AWS storage is used alongside IAAS.

Azure backups of IAAS servers.

We don't have separate Cloud Storage costs.

e. How do you back up your data and with who e.g. Backup as a Service

On premises we backup to EMC Networker/Data Domains

IAAS is backed up with Azure Backup.

Please note that our responses were accurate to the best of our knowledge at the time of release, and have not subsequently been updated. This information should be considered an historical record only.