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Request

Subject: Pay and Display Parking

Reference: LBR-FOI-00332

1. In the financial year 2021-22:

a. How much did the Council spend on the provision and maintenance of all its pay and display machines for car parking and

b. How much revenue did the Council receive from all the payments made for cars parked at these locations including fines paid for parking penalties

c. At the locations where the Ringo payment system is in operation what proportion of payments made for car parking (excluding fines paid for parking penalties) were made (i) directly in cash, (ii) directly by credit or debit card and (iii) through the Ringo payment system

2. The Council's two largest multi storey car parks in the borough at Paradise Road in Richmond and at Arragon Road in Twickenham provide about a third of all the parking bays in the borough (including those for disabled drivers). Why is the Ringo payment system not available at either of these car parks?

Response

Part Disclosed - 25 January 2023

1. In the financial year 2021-22:

a. How much did the Council spend on the provision and maintenance of all its pay and display machines for car parking and All Costs can be found on the Councils website which is permissible to be published. https://www.richmond.gov.uk/council/open_richmond/information_about_the_council/parking_performance

b. How much revenue did the Council receive from all the payments made for cars parked at these locations including fines paid for parking penalties All Costs can be found on the Councils website which is permissible to be published. https://www.richmond.gov.uk/council/open_richmond/information_about_the_council/parking_performance

c. At the locations where the Ringo payment system is in operation what proportion of payments made for car parking (excluding fines paid for parking penalties) were made (i) directly in cash, (ii) directly by credit or debit card and (iii) through the Ringo payment system

All Costs can be found on the Councils website which is permissible to be published. https://www.richmond.gov.uk/council/open_richmond/information_about_the_council/parking_performance

2. The Council's two largest multi storey car parks in the borough at Paradise Road in Richmond and at Arragon Road in Twickenham provide about a third of all the parking bays in the borough (including those for disabled drivers). Why is the Ringo payment system not available at either of these car parks? The multi-storey car parks are not able to support the mobile phone signal for the RingGo system to work.

Please note that our responses were accurate to the best of our knowledge at the time of release, and have not subsequently been updated. This information should be considered an historical record only.