Family Information Service (FIS)
Information for parents and carers
For impartial information and guidance for children between the ages of 0 to 19, contact the Family Information Service. The service is available to parents, carers, young people and professionals.
Childcare
- Sessional daycare nurseries (playgroups)
- Full daycare nurseries
- Registered childminders
- Out of school care
- Holiday play schemes
- Creche services
- Nanny/babysitting
- Independent schools
Leisure
- Leisure and play based activities
- Parent, baby and toddler groups
- Libraries and toy libraries
- Positive activities
Financial Information
- Tax credits (HM Revenue & Customs website)
- Childcare vouchers (Daycare Trust website)
- Nursery education funding
Support and parenting
Find services for children online
Our Children's Service Finder has information about the kinds of services available for children and young people.
Careers and vacancies in childcare and playwork
Many of our providers have an excellent track record in delivering quality early years education and childcare. We aim to maintain the quality of our workforce and promote childcare as a positive and worthwhile career.
If you would like any more recruitment information, contact the Family Information Service on 020 8831 6298.
- For job seekers
- For providers
Other sources of information about local childcare
The West London Childcare Link website for childcare services for your area, job vacancies in childcare, and lots more local information.
Contact the Family Information Service
For more information, please contact the Family Information Service.
Family Information Service
Children’s Services and Culture Directorate,
Second floor
Regal House
London Road
Twickenham
TW1 3QB
Telephone: 020 8831 6298
Email: fis@richmond.gov.uk.
SMS: 076 2481 9000
Our hours are 9am to 5pm, Monday to Friday. There is an answerphone service outside these hours.
See a map of how to get to the Family Information Service