Listening to your compliment or suggestion
We aim to provide high quality social care services for local people. We want to know how we are doing and what you think about our services. We are listening to you.
We welcome and encourage your comments, compliments and feedback so that we can learn from your experiences. We want you to tell us when we have got things right and also when we could have done things better or differently by the using the online feedback form, or write to us at the following address;
Access Team
London Borough of Richmond upon Thames
4th Floor Regal House
London Road
Twickenham
TW1 3QB
Telephone: 020 8891 7971
Text: 07800 002439
Email: adultsocialservices@richmond.gov.uk
There are other organisations who would also like to hear your views on our Adult Social Care services. Further information can be found on the Richmond Council for Voluntary Services (RCVS) website's community involvement page, or you can ring RCVS on 020 3178 8785. Or you can contact the Richmond upon Thames Local Involvement Network (LINk), on 020 8255 8509.
If you need further information or advice please do not hesitate to get in touch with the Access Team using the contact details above.
British sign language (BSL)
We have BSL videos with sound on listening to your compliment or suggestion.