In residential premises
The council provides a free (contracted out) service for dealing with rats and mice in residential premises in the borough. We provide this service with a pest control contractor. Our current contractor is SDK Environmental.
If you are on certain means tested benefits there is also a service covering bed bugs.
The relevant means tested benefits are:
- Income Support
- Guaranteed Pension Credit
- Income based job seekers allowance
- Council Tax Benefit
- Housing Benefit
- Employment and Support Allowance (ESA) means tested element
We also offer advice over the phone to residents about other pests. You can ring Pest Control on 020 8891 7800 or email us at firstname.lastname@example.org
In commercial premises
The Commercial Environmental Health Team are available to give advice to businesses on pest control issues. We also enforce legislation to ensure that land is kept free from rats, mice and other pests of public health significance, for example, cockroaches and pharaohs' ants. You can ring Commercial Environmental Health on 020 8891 7994
On public land or the highway
See the rubbish and pests section for more information.