Annual Voter Registration

Each year we update the electoral register by sending you a household enquiry form that you need to respond to.

Even if nothing has changed we still need to hear from you and will visit your household in person if you do not respond.

Renew your registration online

This is the quickest way to respond.

You will need the two security codes printed on your letter.

Confirm your details

How to respond

There are two security codes printed on your letter. You will need to have these to hand when you respond.

If there are no changes

If there are no changes, you can renew your registration:

  • Online
  • By text - text NOCHANGE followed by security code part 1 and 2, separated by a space, to 80212
  • By Freephone - call 0800 197 9871
  • By post - send your completed form to Electoral Services Office, York House Stable Block, Richmond Road, Twickenham, TW1 3AA
  • By email - scan and send your completed form to electoral.services@richmond.gov.uk (attach as PDF or JPEG)

If there are changes

If you need to make changes, you can tell us:

  • Online
  • By post - send your completed form to Electoral Services Office, York House Stable Block, Richmond Road, Twickenham, TW1 3AA
  • By email - scan and send your completed form to electoral.services@richmond.gov.uk (attach as PDF or JPEG)

Household visits

In order to carry out an accurate audit we employ a number of staff to join our canvassing team.

Canvassers visit households across the borough during November to deliver voter registration forms and help residents with completing the forms if required.

If we don’t get a response from you, we will send somebody to help you complete the form from Monday 6 to Monday 13 November.

Visits will be made at a time when you are mostly likely to be at home such as during the evenings and at weekends.

If you are not at home, a calling card will be left explaining how you can register or provide the required information.

Received an 'Invitation to Register' letter?

If you have been sent a letter inviting you to register, you can register your details online at GOV.UK.

You must also respond to the Annual Household Enquiry form, as this is a legal requirement.

Frequently asked questions

If you have any questions about Annual Voter Registration, you may find the answer on our frequently asked questions page.

Updated: 11 October 2017