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Complaints or concerns

  • Listening to your concern or complaintIf you are unhappy with our care services in any way, please tell us.
  • How will we deal with your complaint?We hope that most concerns can be settled by talking to the member of staff you originally contacted about your complaint.
  • What help you can getInformation on advice, support, advocacy and other help.
  • Hospital dischargeIf you have any concerns regarding a recent discharge from hospital please let us know.

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http://www.richmond.gov.uk/ar/asc_complaints
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Updated 26 October 2010