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You are in: Home > Council and democracy > Council > Civic offices > Departments > Finance and Corporate Services > Performance information for Revenues & Benefits
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  • Revenues & Benefits customer care
Related Items
  • Council Tax
  • Housing Benefit and Council Tax Benefit

Performance information for Revenues & Benefits

Service plan

  • Revenues & Benefits service plan 2009/10(pdf, 67KB)

Performance and information

  • Revenues & Benefits performance standards 2009/10 (MS Word, 49KB)
  • Council Tax and Business Rates information leaflet for 2009/10(pdf, 2124KB)

Surveys

  • Council tax benefits mystery shopping(pdf, 485KB) (wave 4)
  • Exit survey results(pdf, 76KB)

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http://www.richmond.gov.uk/ar/performance_information_for_revenues_and_benefits
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Updated 16 March 2010