All in one

All in One - 'Your Borough, Your Say'

At the end of 2010 we sent every household an All in One survey, which asked you about your priorities for your local area. We asked you what you liked about where you lived and what could be improved.

We followed this up with a series of village planning events across the borough during the summer of 2011. These events gave residents the chance to discuss local issues in more detail and find potential solutions, including how the Council and community could take things forward together.

All in One is part of our commitment to listen to local residents and put them at the heart of all we do. Underpinning this commitment is recognition that in these difficult economic times the Council can not ‘do it all’ and greater involvement from our residents will be needed.

We had a fantastic response from local residents with over 13,500 completing the survey and over 1,300 attending the events. Read more about the All in One survey results.

People attending an All in One event in Twickenham People attending an All in One event in Twickenham

Next steps

Nominate roads and pavements for repair

One of the key priorities for improvement based on the survey results was the condition of the roads and pavements. Each of the 14 village areas in the borough will be given £35,000 to pay for improvements which the community nominates.

Nominations can be made between 9 April and 21 May 2012. Find out more about the Community Roads and Pavement Fund.

A crack running through the surface of a local road A crack running through the surface of a local road

Linking with the community

The All in One survey and events told us that many residents would like to be more involved and help improve their local area. It also showed that people weren’t sure what opportunities were available and where to go for information and support. To help solve these issues we have decided to set up a community links project. The project will help promote community involvement and keep local communities informed about what we are doing at the Council. We hope the project will allow us to:

  • Build a better understanding of what community activity is already happening
  • Identify and promote opportunities for local people to get involved
  • Help local people and groups find the support they need to take part

Each village area will have a named Community Links Officer who will be the key contact for that area. To tell us what is going on in your area or to find out more visit My Richmond Villages.

Village News

The Village News newsletters are now available. They include information about what is being done locally, in response to issues raised in the All in One survey. It will also give details of what local people and groups are already doing in your area.

The first two editions of the newsletter will be printed and delivered to every household in the borough. The following editions will be distributed by email only. Sign up now to receive the newsletters by email.

Village Plans

All in One has given us lots of valuable information. We are using this information along with our current plans, policies and projects to put together Village Plans.

Each of the 14 village areas will have its own plan to show what we are doing, in response to issues raised in the All in One survey and events. The plans will describe the character and vision for each area, including planning policies and information on planned development and special projects. They will also include information on community facilities and services, and useful information to help you get things done in your local area.

The plans will be published on our website later in the spring.

About your village area

We asked you what you considered to be your local area in the All in One survey. We then looked at your responses and divided the borough into 14 village areas (shown on the map).

Click on the map below to find out the detailed survey results for your local area, you can also read more about the village planning event held in your community between May and July 2011.

Barnes Kew Mortlake East Sheen Richmond/Richmond Hill Ham and Petersham St Margaret's/East Twickenham Hampton Wick Teddington Hampton Hampton Hill Strawberry Hill Twickenham Whitton/Heathfield

Get involved!

Want to know more about how you can get working to help make your community better?