Feedback about this website
We welcome your feedback
Please tell us what you think and complete our Website feedback form.
How we have used your feedback to improve the website
By analysing the feedback we found that some visitors were using the comments box to ask for information which they could not find.
As a result we added a new feature: Tell us what you are looking for. This helps us better understand the terms people use to search the website, and it helps us make adjustments to our search engine. We also check for missing or out-of-date information. These changes have improved the effectiveness of searches.
We asked for your views on ease of navigation, usefulness of information, helpfulness of design and for your overall impression. We have made changes in the light of your comments - and you have seen the improvements.
| Excellent | Very good | Average | Poor | |
|---|---|---|---|---|
| 2005/06 | 12% | 24% | 38% | 26% |
| 2006/07 | 18% | 30% | 36% | 16% |
| 2007/08 | 24% | 32% | 25% | 19% |
| 2008/09 | 12% | 8% | 19% | 61% |
| 2009/10 (before restyle) | 15.4% | 10.8% | 17% | 56.4% |
| 2008/10 (after restyle) | 34.3% | 15.6% | 9.37% | 40.6% |
Contact the Corporate Web Team
If you have any questions or comments, please contact the Corporate Web Team.
Email: web.team@richmond.gov.uk