Richmond.gov.uk
My Account

Request a replacement garden waste collection sticker

Sticker not received

Garden waste bins without an orange sticker will not be collected from 13 May. Please only submit a request for a replacement if you have paid for a contract and have not received your sticker within 10 working days.

For existing customers only: use this form to request a replacement sticker to use on your garden recycling bin.

Before you start

This form can also be used if:

  • You have renewed your contract but have not yet received your sticker
  • Your sticker has gone missing from your bin

You should not used this form to join our garden recycling service.

What happens next

If your request is authorised we will send your replacement sticker within 5 working days.

Start my request

Short – this form shouldn’t take long to complete

Updated: 07 May 2024

Stay up to date! Make sure you subscribe to our waste and recycling email updates.